Control departures. Elevate experiences.
VIPark sits on top of your valet operations to replace paper tickets with a simple WhatsApp interaction, capturing guest identity and tracing their journeys across the property all without replacing your valet vendor
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Turn data points into opportunities your team can act on
70%
Walk-In Visitors Identified
Turn unknown visitors into confident service moments
3x
Repeat Guests Recognized
Instant visibility into returning guests
90%
Feedback Response Rate
Unlock guest sentiment with minimal effort
Know your guests before they even enter
Every walk-in becomes a known moment, so your team serves with purpose from the very first second.
Turn entrances into strategic insight hubs
With a simple WhatsApp QR scan, VIPARK captures why guests arrive and turns entrances into live operational intelligence.
- Capture guest intent instantly.
- See where guests flow across your property.
- Elevate service with purpose-driven recognition.
- Remove manual forms, friction, and guesswork.
Smarter valet without changing how valet works
VIPark enhances your existing operations with real-time visibility and guest context, so teams stay calm, confident, and in control.
Real Guest Identity & Purpose
VIPark gives you robust arrival data that turns operations into intelligence:
- Identify every guest at arrival.
- Validate guest destinations instantly.
- Build unified guest profiles.
- Ensure every outlet knows exactly who has arrived and why.
WhatsApp-Powered Onboarding
VIPARK works with what guests already use:
- Instant WhatsApp check-in.
- No downloads or extra steps.
- Seamless, familiar experience.
- Onboarding that feels effortless for guests and staff.

Cross-Venue Journey Tracking
Not just arrival, but where guests go next.
- Track visits to restaurants, spas, lounges, or meeting spaces.
- Validate destination with one tap.
- Detect peak times and optimize service flow.
- Build journey maps that inform operations and service moments.

VIP & Repeat Visitor Recognition
Instant alerts and profiles for high-value and repeat guests help you:
- Elevate service from first arrival.
- Personalize experiences with context.
- Turn one-time visitors into loyal guests.
- Make genuine VIP moments effortless.

FAQ
-
Do guests need to download an app?
No. VIPark works entirely through WhatsApp. Guests simply scan a QR code and complete a fast, app-free onboarding experience.
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Does VIPark replace valet vendors?
No VIPark sits on top of existing valet operations as a digital guest interaction and visibility layer. It does not replace valet companies, staff, or parking systems.
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How does VIPark identify guests?
Guests scan a QR code on arrival. VIPark instantly creates a profile, captures basic details, and validates their visit purpose across restaurants, spa, lounge, pool, or meeting spaces.
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Can VIPark track guests across different outlets?
Yes. Every outlet can confirm the guest’s destination with one scan, giving you a complete view of their journey across the property.
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How does the system collect feedback?
VIPark automatically sends a WhatsApp rating request when the guest leaves. AI sentiment analysis highlights satisfaction trends and detects negative experiences early.
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How long does setup take?
Setup takes 3–7 days, depending on the property size. We handle everything. QR placement, WhatsApp configuration, staff onboarding, and outlet mapping.
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What are the pricing options?
Pricing is simple and predictable based solely on usage. No hardware, no installation fees, no complex licensing.
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Can VIPark recognize VIPs and repeat guests?
Yes. Repeat visitors and VIPs are identified instantly, allowing your team to personalize service from the first moment.
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Is VIPark white-labeled?
Yes. VIPark is fully white-labeled, allowing you to use your brand name, logo, and identity throughout the guest experience.
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Who owns the data collected through VIPark?
The venue owns all data. Once setup is completed, VIPark does not access your data, it remains fully under your control and exclusively stored for your property.
